Text preview of customer-service-training.pdf

Customer Service Training
In-House Customer Service Training
Training tailored to meet the needs of your business and employees
Our curriculum offerings
• Customer Service
• Employer Expectations (designed for newcomers to the job market)
• Keeping the Good Ones
• Customer Satisfaction and Ethics
Call for personalized consultation, and to reserve a training time.
Chris Orders, Customer Service Chair
208 735-2500 ext. 3722
Christine.Orders@labor.idaho.gov

Debbie Dane, Executive Director, Southern Idaho Tourism
208 732-5569
ddane@csi.edu
Monthly Customer Service Training:
Training sessions are the third Thursday of each month at the
Idaho Department of Labor, 420 Falls Avenue in Twin Falls.
Sessions begin at 9 am.

This 3-hour session covers
• Customer Service basics
• Customer Satisfaction
• Consistency in Delivery of Customer Service
• Teamwork
• Hospitality Habits
Call to reserve space for these sessions.
Chris Orders, Customer Service Chair
208 735-2500 ext. 3722
Christine.Orders@labor.idaho.gov

Debbie Dane, Executive Director, Southern Idaho Tourism
208 732-5569
ddane@csi.edu

All customer service training sessions are offered at no-charge.